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FREQUENTLY ASKED QUESTIONS

Find an answer faster by checking out our Frequently Asked Questions

What areas do you cover?

We provide professional cleaning services across Peterborough, Cambridge, Huntingdon, St Neots, Ely, Wisbech, and surrounding areas. If you’re unsure whether we cover your location, feel free to contact us.

Do you bring your own cleaning supplies and equipment?

Yes! Our cleaners come fully equipped with high-quality cleaning products and tools to ensure the best results. If you prefer us to use specific products, just let us know in advance.

Do I need to be home during the cleaning service?

Not necessarily. Many of our clients provide us with access to their property while they’re away. Our team is trustworthy and fully vetted, so you can have peace of mind.

How long does a typical cleaning session take?

The time required depends on the size of your property and the type of cleaning needed. Regular cleaning typically takes 2-4 hours, while deep cleaning or end-of-tenancy cleaning may take longer.

What happens if I need to reschedule or cancel my booking?

We understand that plans change! Just give us at least 24 hours’ notice, and we’ll be happy to reschedule or cancel your appointment at no extra charge.

Are your cleaning products safe for pets and children?

Yes! We use eco-friendly and non-toxic cleaning products that are safe for pets, children, and allergy sufferers. If you have specific concerns, let us know, and we can tailor our approach.

Do you offer one-off cleaning or only regular services?

We offer both! Whether you need a one-off deep clean, end-of-tenancy cleaning, or ongoing weekly/monthly cleaning, we can customize our services to fit your needs.

How do I book a cleaning service?

Booking with us is simple! You can call us, email us, or get a quote. Just provide details about your cleaning requirements, and we’ll arrange a time that works for you.

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Clean + Care LTD

Why Choose Clean+Care?

  • Fully Insured & Vetted Staff – All our cleaners undergo background checks and are fully insured for your peace of mind.
  • Trained & Experienced Professionals – Our team is highly skilled and continuously trained in the latest cleaning techniques.
  • Reliable & Punctual Service – We show up on time, every time—no excuses.
  • Advanced Equipment & Techniques – We use industry-leading tools for a deeper, longer-lasting clean.
  • Eco-Friendly & Safe Products – We use non-toxic, child- and pet-safe cleaning solutions for a healthier home or workplace.

Why Choose Clean+Care?

  • Custom Cleaning Plans – Tailored services to fit your specific needs, schedule, and budget.
  • Flexible Scheduling – One-time, weekly, bi-weekly, or monthly services—cleaning that works for you.
  • No Hidden Fees – Transparent pricing with no surprises or upsells.
  • 100% Satisfaction Guarantee – If you're not happy, we’ll make it right—your satisfaction is our priority.
  • Trusted by Homes & Businesses – A proven track record with excellent reviews and repeat clients.
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